Barista

• No prior experience required; will train the right candidate
• Food Handler’s Certification required (can be obtained upon hiring)
• Strong customer service orientation
• Enthusiasm for specialty coffee and food service
• High school diploma or equivalent
• Passionate about building healthy team culture
• Reliable and punctual
• Basic math skills

Benefits

Comprehensive benefits package

• Full facility membership during active employment
• Retail and gear discounts
• Access to Fiddlehead facilities and amenities
• Training and development opportunities
• Additional benefits as outlined in Employee Manual

Responsibilities
Customer Service

• Greet customers warmly and take orders effectively
• Process payments accurately
• Maintain clean and welcoming environment
• Handle customer requests professionally
• Support positive customer experiences
• Maintain clean dining and service areas
• Refrain from speaking negatively about customers at all times

Food and Beverage Service

• Prepare coffee drinks to standard
• Assemble food items according to recipes
• Maintain proper food safety practices
• Monitor product quality and freshness
• Stock service stations and supplies
• Follow proper portioning guidelines
• Maintain cleanliness of equipment
• Support basic inventory management

Operations Support

• Follow opening and closing checklists
• Maintain clean work environment
• Stock supplies throughout shift
• Follow cash handling procedures
• Complete basic shift documentation
• Support daily cleaning tasks
• Assist with basic prep work
• Follow safety and sanitation protocols

Team Cooperation

• Contribute to a healthy, life-giving work environment with cafe team
• Communicate clearly and kindly during service
• Maintain calmness and collaboration during peak times
• Participate in team meetings
• Follow direction from leadership
• Report issues to management

Required Skills

• Basic math and cash handling ability
• Good communication skills
• Ability to follow instructions
• Basic computer literacy
• Customer service orientation
• Attention to detail
• Ability to multitask
• Time management skills
• Team player mentality

Physical Requirements

• Standing and walking for entire shift
• Lifting up to 25 pounds
• Reaching and bending regularly
• Working with hot beverages/equipment
• Manual dexterity for equipment operation
• Moving efficiently in tight spaces
• Regular cleaning activities
• Working in variable temperatures

This position reports directly to the Cafe Manager.