Barista

Baristas at Fiddlehead are the heart of the Fern Café experience. This role focuses on warm, attentive
customer service, high-quality food and beverage preparation, and contributing to a positive, collaborative team
environment.

Job Details

  • Department: Café
  • Position Type: Part-time
  • Schedule: Weekdays, weekends, and some evenings
  • Pay Range: $15–$16 per hour
  • Reports To: Café Lead
  • Location: On-site at Fiddlehead Farm & Forest (Fletcher, NC)
  • Start Date: Immediate

Qualifications

  • No prior barista experience required, we will train the right candidate

  • Food Handler’s Certification required (can be obtained upon hiring)

  • Strong customer service skills and a friendly, approachable demeanor

  • Interest in specialty coffee and food service

  • Reliable, punctual, and dependable

  • High school diploma or equivalent

  • Basic math skills and comfort handling cash

  • Passion for contributing to a healthy, respectful team culture

Responsibilities

Customer Service

  • Greet customers warmly and take orders accurately

  • Process payments and handle transactions responsibly

  • Create a clean, welcoming café environment

  • Respond to customer questions and requests professionally

  • Support consistently positive guest experiences

  • Maintain cleanliness of dining and service areas

  • Always speak respectfully about customers and coworkers

Food & Beverage Service

  • Prepare coffee and espresso drinks to established standards

  • Assemble food items according to recipes and guidelines

  • Follow all food safety and sanitation practices

  • Monitor product quality and freshness

  • Stock service stations and café supplies

  • Maintain cleanliness of equipment and work areas

  • Support basic inventory tracking and restocking

Operations Support

  • Follow opening and closing checklists

  • Maintain a clean and organized workspace throughout shifts

  • Follow cash handling and safety procedures

  • Complete basic shift documentation as needed

  • Assist with daily cleaning and light prep tasks

  • Adhere to all safety and sanitation protocols

Team Collaboration

  • Contribute to a positive, life-giving café culture

  • Communicate clearly and kindly, especially during busy periods

  • Stay calm, focused, and collaborative during peak service

  • Participate in team meetings and trainings

  • Follow direction from café leadership

  • Communicate issues or concerns promptly to management

Required Skills

  • Customer-focused mindset

  • Clear verbal communication

  • Ability to follow instructions and procedures

  • Basic computer literacy

  • Attention to detail

  • Ability to multitask and manage time effectively

  • Strong teamwork skills

Physical Requirements

  • Standing and walking for the duration of a shift

  • Lifting up to 25 pounds

  • Reaching, bending, and repetitive motions

  • Working with hot beverages and equipment

  • Moving efficiently in tight spaces

  • Performing regular cleaning tasks

  • Working in variable temperatures

Benefits

  • Full facility membership during active employment

  • Retail and gear discounts

  • Access to Fiddlehead facilities and amenities

  • Training and professional development opportunities

  • Additional benefits as outlined in the Employee Manual

Apply today